Walker Clark World View
driving fear out of law firms
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- Written by Norman Clark
- Published: 13 September 2023
- Hits: 115
Law firm leaders must foster environments in which everyone feels secure and valued.
This is the ninth in a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
leading the way to quality in legal services
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- Written by Norman Clark
- Published: 23 August 2023
- Hits: 213
The legal services industry is awash in advice about leadership. How can Deming's Seventh Point build better leadership in law firms?
This is the eighth in a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
training: a strategic imperative
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- Written by Norman Clark
- Published: 18 August 2023
- Hits: 215
Training is not just a nice fringe benefit in law firms. It is an essential investment.
This is the seventh of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
continuous improvement
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- Written by Norman Clark
- Published: 08 August 2023
- Hits: 218
To remain competitive and profitable in today's legal services market, law firms need to continuously improve how they work.
This is the sixth of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
"End the practice of awarding business based on price."
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- Written by Norman Clark
- Published: 03 August 2023
- Hits: 227
Quality and long-term value are usually more important than low price.
Don't forget to share this message with your clients.
This is the fifth of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
"Cease dependence on inspection."
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- Written by Norman Clark
- Published: 31 July 2023
- Hits: 390
Quality should not be an afterthought.
This is the fourth of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
"Adopt the new philosophy."
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- Written by Norman Clark
- Published: 28 July 2023
- Hits: 270
The second challenge in W. Edward Deming's Fourteen Points is Adopt the New Philosophy. It is particularly relevant in today's legal services industry, especially as many traditional law firms try to build and sustain a collaborative and productive workplace culture.
This is the third of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
constancy of purpose
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- Written by Norman Clark
- Published: 26 July 2023
- Hits: 534
How can law firms succeed long-term without being distracted the squalls and storms of a fast-changing market for legal services?
This is the second of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
why law firms need Deming's Fourteen Points now more than ever
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- Written by Norman Clark
- Published: 24 July 2023
- Hits: 891
Quality service, not price, rankings, or size, is what will differentiate successful law from from those that merely survive the 2020s.
Delivering the best quality legal services is a sincere aspiration of almost every law firm. For most fof them, however, the word quality is little more than a slogan on their websites.
This is the first of a series of sixteen articles that will explore the relevance and, for some law firms the existential importance, of W. Edwards Deming's Fourteen Points, especially for small and midsize law firms.
Fix the work first...
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- Written by Norman Clark
- Published: 08 May 2023
- Hits: 503
...then apply the techology.
If you apply technology -- even artificial intelligence -- to a flawed work process, you will only make mistakes and lose money faster.
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