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building a culture of quality in your organization
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05 March 2024 |
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the transformation of a law firm
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20 February 2024 |
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invest in professional development
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10 January 2024 |
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removing barriers to pride and professionalism
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05 January 2024 |
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rethinking performance metrics
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17 November 2023 |
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beyond mere words
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14 November 2023 |
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tear down the silos
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13 November 2023 |
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driving fear out of law firms
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13 September 2023 |
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leading the way to quality in legal services
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23 August 2023 |
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training: a strategic imperative
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18 August 2023 |
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continuous improvement
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08 August 2023 |
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"End the practice of awarding business based on price."
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03 August 2023 |
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"Cease dependence on inspection."
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31 July 2023 |
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"Adopt the new philosophy."
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28 July 2023 |
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constancy of purpose
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26 July 2023 |
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why law firms need Deming's Fourteen Points now more than ever
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24 July 2023 |
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Fix the work first...
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08 May 2023 |
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artificial intelligence: a powerful tool to improve service quality
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28 April 2023 |
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Quality management could be your law firm's best investment.
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24 April 2023 |
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10 critical communications skills for effective law firm leaders
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10 April 2023 |
