-
Recent Posts
Archives
Categories
Tags
2012 2013 associates Brazil business plans change change management clients compensation competition cost management crisis culture decision making euro European Union fees finance fiscal year foreign firms International Bar Association investment knowledge management large law firms Latin America law firms leadership marketing mergers midsize law firms partners planning productivity professional responsibility profitability profits quality risk Russia skills small law firms South Korea strategy United Kingdom United Statestranslate this page
Powered by Google Translate.
Tag Archives: quality
quality assurance: Where to start?
One of the persistent themes of this blog has been the power of quality assurance as a profitability tool for law firms. It also can be a low-cost, high-yield investment for corporate legal departments by improving the ability of in-house … Continue reading
Posted in law firms, quality
Tagged corporate, law departments, law firms, productivity, profitability, quality
Leave a comment
How do you know?
Perhaps the two most important components of business strategy in professional services firms are to know what your clients want today and how those needs will change tomorrow. Unfortunately, most law firms and lawyers guess at both of these questions. … Continue reading
“We don’t need to worry about profitability.”
There are a significant number of law firms that appear to be doing quite well. My colleagues and I occasionally meet them at international conferences and other events. When we begin to describe Walker Clark LLC and the services we … Continue reading
Posted in clients, finance, law firms, partners, planning, profitability
Tagged change, change management, clients, competition, crisis, culture, fees, finance, foreign firms, law firms, partners, profitability, profits, quality
Comments Off
Something better than carrots and sticks
What should you do about partners and practice areas that chronically lag behind the rest of your firm in terms of profitability? Some firms go straight to changes in their partner compensations systems, to add some carrots and sticks that … Continue reading
Posted in law firms, leadership, partners, practice groups, profitability, strategy
Tagged carrots, change, compensation, delegation, law firms, leadership, motivation, partners, profitability, quality, staffing, sticks, strategy
Comments Off
What can law firms learn from the Dreamliner?
The February 4, 2013, issue of the New Yorker includes a short piece on current problems with the Boeing Dreamliner. It should be at the top of the reading list for every law firm managing partner who is considering the … Continue reading
Posted in law firms
Tagged Boeing, Dreamliner, glitches, gremlins, law firms, legal process outsourcing, outsourcing, profits, quality, quality assurance, risk
Comments Off
Survival skills: communicating competitive advantages
Why should someone hire your law firm instead of one of your equally competent competitors? This is the last in a series of nine posts about business skills that will be essential for the continued success of most law firms … Continue reading
Posted in clients, law firms, marketing, strategy
Tagged 2013, clients, Coco Chanel, communication, competition, competitive advantages, competitors, differentiation, ethics, Fernando Moreno, knowledge management, marketing, quality, quality assurance, strategy, survival skills
Comments Off
Survival skills: quality assurance and risk management
This is the fifth of a series of posts about eight business skills that will be essential for the continued success of most law firms in 2013 and beyond. Designing and managing alternative fee agreements to remain competitive and profitable Strengthening … Continue reading
Posted in law firms, leadership, partners, planning, practice groups, professional responsibility, profitability
Tagged 2013, clients, fees, internal audits, large law firms, law firms, low-hanging fruit, management control review, partners, planning, productivity, professional responsibility, profitability, profitability diagnostic, profits, quality, quality assurance, risk, risk management, write-downs, write-offs
Comments Off
Survival skills: managing alternative fee agreements
This is the second of a series of posts about eight business skills that will be essential for the continued success of most law firms in 2013 and beyond: Designing and managing alternative fee agreements to remain competitive and profitable Strengthening … Continue reading
Posted in clients, finance, law firms, marketing, profitability, strategy
Tagged 2013, alternative fees, change, clients, competition, fees, hourly rates, law firms, marketing, productivity, profitability, profits, quality, risk, success fees
Comments Off
8 survival skills for 2013… and beyond
This is the first of a series of nine posts that highlight management skills that law firms will need to ensure sustained financial performance through the rest of this decade. We call them survival skills for 2013 because firms that do not … Continue reading
Posted in associates, finance, law firms, leadership, marketing, partners, planning, profitability, strategy
Tagged 2013, associates, business plans, change, change management, clients, competition, decision making, fees, finance, foreign firms, investment, large law firms, law firms, mid-size law firms, partners, planning, productivity, profitability, profits, quality, risk, small law firms, strategy, succession
Comments Off
5 symptoms of quality assurance problems
One of the major reasons for disappointing fee productivity among lawyers is the poor — or in some cases nonexistent — state of their firms’ quality assurance policies and procedures. As a result, lawyers unnecessarily spend many valuable — and … Continue reading
Posted in finance, profitability
Tagged law firms, productivity, profitability, profits, quality
Comments Off